Stock shortages: Please call 07 49726660 to ensure we have the product in store before placing your order.
While we have been experiencing supply delays all year due to COVID-19 we are sorry to say that it looks like the situation will only get worse from here. In recent months there have been supply constraints in place making it very hard to secure bookings for containers. On top of this lead times with most of our manufacturers have blown out, e.g. from 60 to 90 days.
How will this affect Leading Edge Gladstone Hi-Fi? At the moment we can assume that all or most of our incoming shipments will experience delays. Unfortunately our incoming order schedule can only be considered a guide at this point in time. We ask that all of our valued customers purchase or order stock ASAP, especially for Christmas, to avoid disappointment.
How long will it be before I can collect my order? Stock may be available for same day collection. However processing of orders can take up to 7 days, based on stock availability. You will be notified via email when your item is ready for collection in store. Please note that there may be delays on rare occasions, please feel free to contact us anytime to know the status of your order.
Will I get an invoice for my order? Yes you will receive an invoice with your product.
Can I cancel my order? Yes, If collecting in store, but there will be a 3% fee. If we are sending the goods to you and have processed the freight label, then no you can't.
How can I contact you? You are always welcome to walk into our store. You may contact us via the contact form on the website.